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Welcome to www.framesdata.com! This site is owned by Frames Data Inc. ("FDI"), a subsidiary of Jobson Medical Information LLC ("JMI"). This Privacy Policy explains our practices regarding collection, use, and disclosure of personal information that you may provide to us through this Web site.

What personal information do we collect on this site, and how do we collect it?

• When you request technical support we ask you for your first name, last name, title, company name, dept/mail stop/suite, business address, city, state, zip, phone, fax, and e-mail.
• If you are a software developer calling to ask for specifications for integration, or because you are having a problem integrating our data into a particular software application, we will ask you for your first name, last name, title, company name, dept/mail stop/suite, business address, city, state, zip, phone, fax, and e-mail.
• When you ask us for a demonstration CD-Rom for a Frames Data® digital product, we ask you for your first name, last name, title, company name, dept/mail stop/suite, business address, city, state, zip, phone, fax, and e-mail.
• When you subscribe to the Frames Data® Quarterly Print, Frames Data® Quarterly DVD, SPEX UPC CD-ROM, Review of Cornea & Contact Lenses Guide, or the Lenses Product Guide, we ask you for your first and last name, title, company name, address, phone number, fax number, and e-mail address.

How do we use the personal information that we collect?

• We use the personal information that you provide on the technical support e-mail form to contact you to provide assistance.
• We use the personal information that you provide on the software developer request e-mail form to contact you to provide the support you are seeking.
• We use the personal information we collect on the digital product demonstration request e-mail form to send you the CD-Rom you requested and to follow up by phone or e-mail as may be necessary to answer any questions you may have.
• We use the personal information that we collect on your online subscription form(s) as follows:
  • Our fulfillment house, which currently is Hallmark Data, stores all the information that you enter on the online subscription form and makes that information available to the JMI circulation department.
  • The JMI circulation department may share your name and address with our direct mail vendors (engaged on a job-to-job basis), who may send you renewal mailings, and with our list vendor, who may include your name and address in lists that it rents to third parties.
  • o If you provide your e-mail address, FDI may send you subscription renewal forms by e-mail, and the JMI circulation department or its list vendor(s) may use it to send you (a) newsletters published by FDI, JMI and/or their respective affiliates about developments and opportunities in the optical and ophthalmic industries; (b) e-mails from JMI’s Eyefind® service, and (c) other advertisements and promotional messages for other optical products and services offered by JMI, FDI and by other companies. We may also provide your e-mail address to our affiliates and others in the optometric and optical fields who offer products and services that may be of use to you.
  • If you provide your telephone number, we may share it with telemarketing companies (engaged on a job-by-job basis) who may use it to solicit renewals of FDI subscriptions, and with our list vendor, which currently is Statlistics, who may include the phone number along with your name and address in lists that it rents to third parties. You do not have to provide your telephone number to subscribe to any Frames Data® product.
  • If you provide your fax number, you give consent for FDI and JMI to send you fax advertisements for FDI and JMI information products and services at the fax number you have provided. JMI also may share your name and fax number with its fax vendor,  who may send you subscription renewal forms by fax. You do not have to provide your fax number to subscribe to any Frames Data® product.
• If we sell, assign, or otherwise transfer the business of this Web site to which your personal information relates, we will transfer your personal information to the buyer and use reasonable commercial efforts to require the buyer to agree to treat it in accordance with this Privacy Policy.
• If we are required to disclose your personal information by any applicable law, court order, or government regulation, we will comply with such laws, orders or regulations.

Do you use cookies (and what are they)?

Cookies are pieces of information that a Web site places on your computer to facilitate and enhance your communication and interaction with that site by making it easier for you to navigate the site. That is how we use cookies on this site. We do not use cookies to retrieve personal information from your computer. Cookies (and Java-script) must be enabled for you to enter and use this site.

What about non-confidential information that I transmit to you?

Any communication or material you transmit to us by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, nonconfidential and nonproprietary. We may use anything you transmit to us or post on this Web site for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast, posting and/or ranking. Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.

How can I correct my personal information?

To keep your personal information accurate, current, and complete, please contact:

Technical Support, Product Demonstrations, Developer Requests

Frames Data Inc.
Technical Support
100 Avenue of the Americas, 9th Floor 100 Avenue of the Americas, 9th Floor
New York, NY 10013
P (800) 821-6069 x 1
E techsupport@framesdata.com

Frames Data® Subscription Information

Please contact Hallmark Data Systems at 1-800-739-7555 or
frames@halldata.com.

Frames Data Inc.
Marketing Department
100 Avenue of the Americas, 9th Floor
New York, NY 10013
P (800) 506-2245

How can I be sure that my Information is secure on your Web site

We take reasonable steps to protect your Information as you transmit it from your computer to our site and to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure. Moreover, if you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.

This site may contain links or references to other Web sites in addition to the ones we have already mentioned. Please be aware that we do not control such other Web sites and that, in any case, this Privacy Policy does not apply to those Web sites. We encourage you to read the privacy policy of every Web site you visit.

How will I know if this policy has changed?

If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personal information. This Privacy Policy was last updated on  December 5, 2011.